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Shipping & Delivery Policy

This policy explains how orders are dispatched and delivered.

Where we deliver

  • We currently deliver within India only.

Processing and delivery time

  • Orders are usually processed and dispatched within 2–5 working days of payment confirmation.
  • Delivery typically takes a further 5–10 working days depending on your location.
  • Kits are assembled by a small volunteer team, so timelines may be longer during high-demand periods or public holidays. We appreciate your patience.

Delivery charges

  • Delivery charges, where applicable, are included in the price shown at checkout. There are no hidden charges added afterwards.

Tracking your order

  • You will receive an email when your order is confirmed and when its status changes. You can also see your orders at any time on your dashboard.
  • If your order has not arrived within the expected timeframe, please contact us with your order number.

Incorrect addresses

  • Please check your delivery address and phone number carefully before paying. If a delivery fails because the details were incorrect, we may need to charge again to re-send the kit.

Contact us

Questions about this policy? Reach us at empowerher.united@gmail.com or +91 9871155952, or use our contact page.